Privacy Policy

Privacy Policy

Last updated: April 2026

Protecting your personal data is important to us. We process your personal data exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the German Telecommunications and Telemedia Data Protection Act (TTDSG).

This Privacy Policy informs you about the nature, scope and purpose of the processing of personal data, as well as your rights.

1. Controller

Albert Schimmel
Expat Improv
c/o Postflex #3532
Emsdettener Str. 10
48268 Greven
Germany

Phone: +49 211 82204013
Email: [email protected]

No data protection officer has been appointed, as there is no legal obligation to do so.

2. Hosting and Server Log Files

When you visit our website, information is automatically collected and stored in server log files. This includes in particular:

  • IP address
  • Date and time of the request
  • Page or file accessed
  • Amount of data transferred
  • Notification of successful retrieval
  • Browser type and version
  • Operating system
  • Referrer URL

Our website is hosted by:

webgo GmbH
Heidenkampsweg 81
20097 Hamburg
Germany
https://www.webgo.de/datenschutz/

This data is processed to ensure the smooth operation of the website and to maintain system security, on the basis of Art. 6(1)(f) GDPR (legitimate interest).

3. Collection of Personal Data (Orders and Bookings)

When placing orders or bookings via our online shop (WooCommerce), the following personal data is processed:

  • Name
  • Billing address
  • Email address
  • Phone number (optional)
  • Order or booking details
  • Payment information
  • IP address
  • Time of order or booking

This data is processed for the performance of the contract on the basis of Art. 6(1)(b) GDPR.

4. Sale of Tickets, Events and Workshops

We offer digital tickets as well as bookings for events, workshops and courses through our website.

Personal data is processed for the following purposes:

  • Processing orders
  • Payment processing
  • Communication related to bookings
  • Organisation and delivery of events

Processing is carried out for the performance of a contract pursuant to Art. 6(1)(b) GDPR.

5. Payment Processing

Bank Transfer

When paying by bank transfer, we process the following data:

  • Account holder name
  • Bank details
  • Payment reference
  • Payment amount

Google Pay

Google Ireland Limited
Gordon House, Barrow Street
Dublin 4, Ireland
https://policies.google.com/privacy

Klarna

Klarna Bank AB
Sveavägen 46
111 34 Stockholm, Sweden
https://www.klarna.com/de/datenschutz/

6. Cookies and Consent (Complianz)

Our website uses cookies and similar technologies. Technically necessary cookies are used to ensure the basic functionality of the website. Processing is carried out on the basis of Art. 6(1)(f) GDPR and § 25(2) TTDSG.

Consent for optional cookies is managed via the Complianz consent management system and can be withdrawn at any time.

7. WooCommerce Analytics and Order Attribution

We use WooCommerce analytics functions to statistically evaluate sales and orders. Information about the origin of orders may be stored, including in particular:

  • Referrer URL
  • Entry page on our website
  • Campaign parameters (UTM parameters)
  • Time of first visit
  • Time of order
  • Technical information about the device or browser used

This data is linked to the order and is used solely for the statistical analysis of our marketing and sales channels. Processing is carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

8. Google Tag Manager

Google Tag Manager is used to manage website tags. The service itself does not generally process personal data, but enables the integration of other services that may process data in their own right.

Google Tag Manager is only used with your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent is obtained via our consent tool (Complianz) and can be withdrawn at any time.

9. Google Analytics (GA4)

Google Ireland Limited
Gordon House, Barrow Street
Dublin 4, Ireland

This website uses Google Analytics 4, a web analytics service provided by Google. Google Analytics uses cookies and similar technologies to analyse the use of our website. The following data may be processed in particular:

  • IP address (truncated/anonymised)
  • Page views
  • Time spent on site
  • Interactions (e.g. clicks, scrolls)
  • Visitor origin (referrer)
  • Technical information about the browser and device

Processing is carried out exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent is obtained via our consent tool (Complianz) and can be withdrawn at any time.

We use Google Analytics with IP anonymisation enabled. The IP address is truncated within the European Union or the European Economic Area. It cannot be ruled out that data may be transferred to Google servers in the USA. Appropriate safeguards are in place for such cases (e.g. EU Standard Contractual Clauses).

Further information: https://policies.google.com/privacy

10. Google Maps

Our website may embed maps provided by Google Maps. Google Maps is only loaded after your active consent. When the maps are loaded, personal data — in particular your IP address — is transmitted to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. It cannot be ruled out that data may be forwarded to Google servers in the USA.

Processing is carried out on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent is obtained via our consent tool (Complianz) and can be withdrawn at any time.

Further information: https://policies.google.com/privacy

11. Google Fonts (Local)

The fonts used on this website are stored locally on our server. No connection to Google servers takes place.

12. Newsletter (Mailchimp)

The Rocket Science Group LLC
Atlanta, USA
https://mailchimp.com/legal/privacy/

Newsletter sign-ups are processed using a double opt-in procedure. The sign-up is logged in order to document the registration process. The legal basis is your consent pursuant to Art. 6(1)(a) GDPR. Consent can be withdrawn at any time by clicking the unsubscribe link in the newsletter.

13. Cloudflare

Cloudflare, Inc.
San Francisco, USA
https://www.cloudflare.com/privacypolicy/

Cloudflare is used to improve the security and performance of our website, for example to protect against attacks and to accelerate content delivery. Processing is carried out on the basis of Art. 6(1)(f) GDPR (legitimate interest).

14. Disclosure of Data

Personal data is only disclosed where this is necessary for the performance of a contract or required by law. Recipients may include in particular:

  • Payment service providers
  • Credit institutions
  • Newsletter service providers
  • Cloudflare
  • Hosting providers

15. Retention Periods

  • Invoice data: 8 years (pursuant to § 147 AO in conjunction with the Fourth Bureaucracy Relief Act, applicable from 1 January 2025)
  • Order correspondence: 6 years
  • Newsletter data: until consent is withdrawn
  • Consent data: 12 months

16. Your Rights

You have the following rights regarding your personal data at any time:

  • Access to stored data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure of personal data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)

To exercise your rights, please contact: [email protected]

You also have the right to lodge a complaint with the competent data protection supervisory authority:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
https://www.ldi.nrw.de

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